They may also use phony “antivirus” or PC cleaning tools which give fake results to convince you that you have really bad problems on your PC.ĪnyTech365 has an ongoing professional relationship with TeamViewer: we use a branded version of their software, and we feature on the official TeamViewer website. The difference is that tech support scammers will then download malware directly onto your PC. TeamViewer is actually used by AnyTech365 and other legitimate tech support services. The tech support scammer will either convince you to download malware, or to download legitimate remote access software such as TeamViewer. Tech support scammers will push you into giving them access to your computer. You will see AnyTech365 listed on AppEsteem’s website, as part of the Better World Network. You can learn more about the AppEsteem Certification and what it means here. Cybersecurity veterans from Microsoft started AppEsteem to protect consumers. But the Tech support scammers will not let go that easy.ĪnyTech365 is the first European company Certified by AppEsteem. Even if you don’t completely understand the mechanisms of a virus, or malware, or spyware, or ransomware, or scareware – you know you don’t want one, and that you don’t want to “infect” others. It’s designed to scare you or trigger your empathy response. Or they will try to convince you that you are harming people, knowing that no-one wants to negatively affect others. The tech support scammer will make up a problem, or try to misrepresent the “problems” found on your PC. They’ll tell you that it’s “A bad virus” or your PC is “Sending out errors to other people” Click here to learn more about our dedicated compliance department and how AnyTech365 protects customers and ensures high-quality service. They pretend you must call for your safety and to get the “problem” fixed.ĪnyTech365 will never call you – unless you ask us to of course! While we do have a growing number of Microsoft Certified Professionals, it is considered gross misconduct for any employee to claim they are certified if they are not, or to claim that the company is certified… or in fact to be dishonest or act unethically in any way. The message will warn you of some horrendous issue or threat, and demand you call them now. Usually, they will tell you they are highly certified experts, maybe throwing around terms like “Microsoft Certified Technician” or similar.Īlternatively you may see on-screen messages in the form of pop-up notifications in either a corner of your screen, or in your web browser. The caller will identify themselves as an employee from a big-name company, such as Microsoft or Apple. The fake tech support scammer will call you unexpectedly. They contact you first – by phone, or via your PC Have you ever received a call like this? If you do, hang up immediately – it’s the Microsoft phone scam. Your computer is infected with a dangerous new virus…” “Hello, we are calling from Microsoft Tech Support. Don’t be a victim to tech support scammers – read on to protect yourself! The Microsoft phone scam: how it works The reason they get away with it is because many people are unaware and uninformed. Unscrupulous cybercriminals have built a multi-million-dollar industry by preying on everyday consumers and PC users by impersonating tech support. The Microsoft phone scam, (AKA Microsoft callers) and other tech support scams have been going on since 2009.
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